Last Updated: 26/07/2023
1. Information We Collect
When you visit our website or use our services, we may collect the following types of information:
a. Identification Information: This may include your name, email address, phone number, mailing address, date of birth, and any other information you voluntarily provide to us.
b. Payment Information: If you make reservations or payments on our website, we may collect payment information, such as your credit card details or bank account information, to facilitate your transactions.
c. Technical Information: We may automatically collect certain technical information when you visit our website, such as your IP address, browser type, Internet service provider, pages visited on our site, and the date and time of your visit.
2. How We Use Your Information
We use your personal information for the following purposes:
a. Reservation Management: To process your bookings and facilitate your stay at 22 Appart’ Hôtel.
b. Service Improvement: To analyze website usage, understand customer preferences, and continuously improve our offerings.
c. Communication with You: To send you booking confirmations, reminders, updates about our services, or to respond to your inquiries.
d. Marketing: With your consent, we may send you information about our promotions, special offers, or new deals that may interest you. You have the right to opt-out of these communications at any time.
3. Sharing Information with Third Parties
We do not sell your personal information to third parties. However, under certain circumstances, we may share your information with trusted partners to provide our services, such as payment service providers or external booking agencies with which you have made reservations. We ensure that these third parties also respect the confidentiality of your data.
4. Data Security
We take the security of your personal data seriously. We employ appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
5. Data Retention Period
6. Your Rights Regarding Your Personal Data
You have certain rights concerning your personal data, including the right to access, correct, delete, or restrict the use of your information. You may also object to the processing of your data for marketing purposes. To exercise these rights, please contact us at the address provided at the end of this policy.
8. Contact Us
SAMI DEVELOPMENT (The 22 Appart’ Hôtel) is a Limited Liability Company with a share capital of 1,500,000 DH, with its registered office located at 57, Rue des Acacias, Maârif, Casablanca, MOROCCO, and registered with the Trade and Companies Register of Casablanca under the number 297827. The use of websites owned by SAMI DEVELOPMENT and the purchase of stay services offered by Le 22 Appart’ Hôtel imply the full acceptance of the customer to the present General Terms and Conditions of Sale (GTC) and their acceptance in their entirety.
Thank you for choosing 22 Appart’ Hôtel. We are committed to protecting your privacy and providing you with a delightful experience during your stay with us.
9. Links to Third-Party Websites
11. International Transfers
If you reside outside the country where our facilities are located, please be aware that your personal information may be transferred to, stored, and processed in our country of residence, and subject to the data protection laws of that country. We will take all necessary steps to ensure that your data remains secure and protected in accordance with this policy.
12. Children’s Privacy
We do not knowingly collect personal information from children under the age of 16. If you are under 16 years old, please refrain from providing us with your personal information or using our website. If we discover that we have unintentionally collected personal information from a child under 16, we will take measures to delete such information from our systems.
13. Changes in Ownership
In the event of a merger, acquisition, or change of ownership of 22 Appart’ Hôtel, your personal information may be transferred to the new buyer or potential owner. In such cases, we will take steps to inform the new buyer or owner about the importance of protecting the confidentiality of your personal data in accordance with this policy.
14. Compliance with Laws
We are committed to complying with applicable data protection laws and cooperating with competent authorities if there is a lawful request for personal information in the context of a legal investigation.
Manager of 22 Appart’ Hôtel